Privacy Policy
IMPORTANT INFORMATION
Welcome to lentocrafts.com (the “Site”), operated by Lento Crafts. This Privacy Policy governs your use of our website, online retail services, and all related features provided by Lento Crafts. By accessing and using this Site, you acknowledge that you have read, understood, and agree to abide by the terms of this Privacy Policy. Please review this policy carefully prior to using our services.
Age Eligibility Notice: Our retail products and online services are intended for use by individuals aged 18 years and older. Minors under the age of 18 are not permitted to submit any personal information, create accounts, or place orders on our Site. If you are a minor, you may only browse this Site under the supervision and with the consent of your parent or legal guardian.
INFORMATION COLLECTION AND USAGE
Lento Crafts collects user information at multiple interaction points across our retail website to facilitate order processing, improve shopping experiences, maintain site functionality, and deliver personalized retail services. We may collect and process your personal data to verify user identity, complete product transactions, process shipping and after-sales services, respond to customer inquiries, and optimize our product offerings and website operations. Collected information may be shared with our authorized business affiliates solely for the above legitimate business purposes and will not be abused for unauthorized uses.
USER PROFILES
Lento Crafts analyzes website usage data to create optional user profiles for retail experience optimization. A user profile refers to stored non-sensitive and personal preference data that records your browsing habits, product viewing preferences, shopping tendencies, and interaction behaviors on our Site. This profile data is associated with your identifiable personal information to help us tailor our product selections, adjust website content, provide exclusive product recommendations, and deliver targeted promotional offers that align with your shopping needs, continuously improving our overall retail service quality.
COOKIES AND TRACKING TECHNOLOGIES
To deliver a smooth, personalized online shopping experience, Lento Crafts uses cookies and standard web tracking technologies on our Site. A cookie is a small data file stored on your personal device that links to your website interaction information, enabling our system to recognize your device and retain your preference settings during and after your visit.
We use session cookies (temporary cookies) for core site administration and real-time shopping session management, which automatically expire once you close your browser. We also use persistent cookies, which are stored on your device for a set period, to remember your browsing preferences, saved carts, and website settings for future visits.
Cookies deployed on our Site track anonymous and user-related data including but not limited to: click stream records, internet service provider information, device and operating system type, browser version, IP address, access date and time, visited URLs, search keywords, and online contact information you voluntarily provide. These data help us stabilize website operation, troubleshoot technical issues, optimize product display logic, and enhance your customized retail shopping experience.
You may adjust your browser settings to accept, block, or alert you when cookies are being stored. Please note that disabling cookies may affect some functional features of our Site, including cart saving, personalized product recommendations, and quick login services.
INFORMATION SHARING WITH THIRD PARTIES
Lento Crafts does not sell, rent, or trade your personal information to any third-party commercial organizations for marketing or profit purposes under any circumstances.
We may disclose your personal data only in the following legitimate scenarios: First, when required by mandatory legal procedures, including court orders, subpoenas, government regulatory investigations, or other legal obligations stipulated by applicable laws and regulations. Second, to prevent fraud, resolve transaction disputes, protect the legitimate rights and interests of Lento Crafts and users, and conduct risk verification and security investigations.
To support our daily retail operations, we may share necessary user information with trusted third-party service providers, including website operation technicians, order fulfillment providers, logistics and shipping carriers, payment processors, and customer service partners. These third-party providers are only authorized to access user data to perform designated services for Lento Crafts, and are bound by strict confidentiality contracts prohibiting unauthorized use, disclosure, or resale of your personal information.
In the event of business restructuring, asset transfer, merger, acquisition, or liquidation of Lento Crafts, user data including personal information collected through our Site may be transferred as part of the business assets, and will still be protected by equivalent privacy protection terms.
ADVERTISEMENTS AND EXTERNAL LINKS
Our Site may contain hyperlinks to third-party websites, partner platforms, or external resource pages for user convenience. Lento Crafts has no control over the privacy policies, data processing rules, and content of these external websites. This Privacy Policy is only applicable to personal information collected independently by the lentocrafts.com platform, and does not cover any third-party sites linked from our Site. We recommend that you carefully review the privacy policy of each external website you visit.
Lento Crafts does not cooperate with unregulated third-party advertising server companies, and will not push unauthorized pop-up advertisements or conduct covert user data tracking for commercial advertising purposes.
CHANGES TO THIS PRIVACY POLICY
Lento Crafts reserves the right to update and revise this Privacy Policy at any time to adapt to business adjustments, website function upgrades, and changes in relevant legal regulations. Once the policy is revised, we will prominently post the updated version and revision notice on the homepage of our Site, with the updated effective date marked. Your continued use of our website and retail services after the policy update constitutes your acceptance of the revised Privacy Policy terms.
Effective Date: Please check the latest update notice on our website for the effective time of the current policy.
Contact Us: If you have any questions, suggestions, or concerns about this Privacy Policy and our data processing practices, please contact our customer support team through the official contact channels on our Site.